Royal Credit Union
Member Service Representative (Administrative)
Hourly Wage: $15.47-$17.30
(Candidates with significant related experience may be higher)
THIS CAREER OPPORTUNITY IS ELIGIBLE FOR A $1,000 HIRING BONUS!
Our Member Service Department is looking for energetic and success driven team members to work in our in-bound call center! As a Member Service Representative you will provide excellent quality service to current and potential new Members, team members, and businesses via inbound calls and written communication using multiple systems and programs in a fast paced environment. You will be responsible for providing exceptional customer service by assisting members with answering a wide range of questions, performing transactions, troubleshooting, problem solving and providing Royal Credit Union products and services that meet the Member's needs. You will be making a difference every day in the lives of our members and we can guarantee that each day is filled with something new and exciting! If you would like to join a strong and growing company and this description fits you, apply now!
Working approximately 40 hours per week. Variable hours between 8:30 - 7:00pm Monday through Friday and two Saturdays per month 8:30am - 2:00pm. ***Prior to starting normal schedule, candidate must attend full time training from 9:00am - 5:30pm Monday - Friday for 3 weeks at RCU Corporate in Eau Claire, WI.
***Prior to starting normal schedule, candidate must attend full time training from 9:00am - 5:30pm Monday - Friday for 3 weeks at RCU Corporate in Eau Claire, WI.