Epiq Class Action & Claims Solutions
Project Coordinator (Legal)
It's fun to work at a company where people truly believe in what they are doing!
Job Description:
This position supports Project Managers in project execution in the Client Services department and ensures consistently superior client service standards in all client interactions. In addition to helping support the PM in overall project execution, the Project Coordinator will partner with several internal key departments including, but not limited to; Data Services, Product/Website Development, Print/Mail Services, Call Center, Disbursements and Claims Operations.
Responsibilities:
Towards this goal, the PCCS will work with the Project Managers of Client Services as well as other operational departments to continually enhance service quality standards to meet and/or exceed client expectations. This position is responsible for fostering a team environment and building cooperation between client services team members, and other departments to provide the highest quality service standards. A critical component of the job is to manage and resolve complex tasks.
Job Qualifications and Requirements:
Distinguishing features for a Senior, Project Coordinator, in addition to those listed above, may include:
Work Environment
Work is fast-paced and performed in an office environment with extensive contact with clients and employees. The industry we serve demands the highest level of confidentiality and professionalism in safeguarding client and project information. Highly effective Class Action & Claims Solutions and Corporate Services associates thrive on being in an environment that rewards the following critical success factors:
Adaptability: Appropriately reacting to changing situations without a loss of effectiveness and enthusiasm for strategic initiatives and corporate goals. Analysis: Identifying problems and causes or analyzing how processes and procedures could be improved, collecting relevant information and identifying possible solutions. Attention to Detail: Appropriately completing all of the individual tasks accurately or according to workflow/process guidelines with an emphasis on reaching or exceeding quality standards. Creativity: Being inventive, imaginative and innovative. Development of Others: Providing the means for others to grow and develop personally and professionally within and across departments. Energy: Maintaining a fast, active pace in the normal course of a day. Flexibility: Going into situations without preconceived notions with a willingness to assess various options in order to determine a course of action. Integrity: Strict adherence to job-related standards, values or norms. Learning Ability: Understanding and applying new information. Listening. Hearing and comprehending verbal messages and confirming back what you hear. Team Player: Functioning as an active member of a group while maintaining focus on your individual contributions and responsibilities. Verbal & Written Communication: Effective oral, written and nonverbal expression without preparation.
Physical Demands
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.