AATMOS
Fine Dining Restaurant Manager (Food Services)
Specific Responsibilities:
Maintain a professional image and support the Company in actions and words at all times.
Maintain a work atmosphere consistent with the AATMOS standards for professionalism and total quality Guest service.
Maintain open channels of communication with General Manager, fellow co-workers, Associates, and Guests.
Address guests complaints in a manner which results in superior guest service.
Actively enforce all safety policies to protect associates, guests, and company assets.
Always extend professionalism and courtesy to guests.
Motivate and encourage staff to effectively solve problems needing attention.
Assist and train Associates to understand Guests ever-changing needs and how to exceed them.
Proactively deal with Associate concerns.
Provide a safe working environment, in compliance with OSHA/SMDS standards.
Comply with all Corporate accounting procedures. Lead by example, demonstrating self-confidence, energy, and enthusiasm.
Act as the Hotel Manager On Duty when assigned as such by the Hotel General Manager.
Ensure that staff reports to work as scheduled. Document any late or absent Associates.
Coordinate breaks for Associates. Inspect grooming and attire of staff; rectify any deficiencies.
Participate in establishment of a marketing plan for F&B. Establish and implement annual objectives for F&B areas.
Prepare and maintain operating budget. Attend budget meetings on a regular basis.
Ensure that the required operating licenses and permits are obtained and displayed as required by law.
Support and uphold hotel philosophy concerning hiring, employee relations, supervision, and disciplinary action.
Participate in quality control activities.
Maintain clean and safe work area.