Manager, Deployment (East Coast) (Finance)
Logistics at full potential.
At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
As the Manager, Deployment, you will drive end-to-end implementation of our Warehouse AI platform, driving operational efficiency in our warehouse sites within the United States. This dual-focused role combines project management and implementation engineering to ensure successful rollouts across our network, managing both the technical deployment and organizational change aspects of implementation.
The Deployment Manager will drive AI implementations across our East Coast network and is responsible for management Warehouse AI deployments within the region, enabling us to scale our technology efficiently while providing dedicated support to local warehouse operations.
This role serves as the critical link between our technology capabilities and operational realities requiring both technical understanding and exceptional interpersonal skills to drive change in established warehouse environments.
What you'll do on a typical day:
- Lead site implementations from initial assessment through go-live, including requirements gathering, and post-implementation support
- Coordinate between site operations, data science teams, and WMS developers to ensure alignment on requirements, timelines, and deliverables with accountability for meeting deployment timelines
- Develop and deliver comprehensive training programs for warehouse users adapted to site-specific needs in line with the specific solution to deploy, including creating site-specific documentation
- Track and document implementation metrics, ROI validation, and business impact
- Create new and update existing implementation playbooks to facilitate scaling of Warehouse AI rollout
- Drive change management activities on site with responsibility to ensure high adoption rates
- Manage multiple concurrent implementations across different sites
At a minimum, you'll need:
- Bachelor's degree or equivalent related work or military experience
- 5+ years' experience in technical project management, with experience deploying data-intensive or AI/ML solutions
- Background in data analytics or business intelligence implementations, incl. SQL and Power BI skills
- Demonstrated success implementing technology in warehouse/logistics environments
- Experience with warehouse management systems (WMS) and logistics technology
- Strong technical aptitude with ability to understand data flows, warehouse processes, and system integrations
- Excellent stakeholder management and communication skills across all organizational levels
- Proven ability to drive change in environments with matrix reporting
- Demonstrated warehouse floor experience to build trust with operators
- Ability to translate between technical concepts and operational language to accommodate different audiences
- Demonstrated ability in developing site champions and training super-users
- Ability to facilitate change across the impacted sites
- Program management skills to enable to manage multiple projects in parallel
- Ability to 50%-75% travel
- Bachelor's degree in supply chain, industrial engineering, engineering, computer science, or related field
- 5+ years' experience in technical project management, with experience deploying data-intensive or AI/ML solutions
- Change management certification preferred
- Understanding of machine learning concepts and data requirements
- Experience in agile project methodologies
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
