Academic Program Specialist (Finance)

Organizational Unit:

The School of Information is concerned with interdisciplinary approaches to better understand the complexities, innovations, and challenges of a global and technologically complex information society. We are interested in impacting how people interact with information and technology, and the knowledge, tools, and processes that empower people in a variety of contexts at micro and macro levels.

Position Summary:

The Academic Program Specialist assists students with all university policies and procedures via outlook, phone and in person appointments, manages graduation and academic processes and maintains student files and records. This position also coordinates admissions for academic programs and corresponds with students regarding all matters of academic standing.Minimum Qualifications:

This position requires a high school diploma or equivalent, with four years of experience in office or administrative positions. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

FLSB1310 Equivalency:
4 years of directly relevant experience may be substituted for bachelor's degree.
6 years of directly relevant experience may be substituted for master's degree.Working at USF
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With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No. 1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
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About USF
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The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF's Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu .
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Compliance and Federal Notices
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This position may be subject to a Level 1 or Level 2 criminal background check.
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Applicants have rights under Federal Employment Laws :
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Family and Medical Leave Act (FMLA)
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Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.

• Assists students with all university policies and procedures via outlook, phone, and in person. Manages graduation and academic processes and forms. Maintains student files and records for current, graduating, and alumni. Coordinates student files/records, ensuring copies are on file where appropriate. Coordinates admissions for Masters in Intelligence Studies, Masters in Cybersecurity Intelligence and Information Security, and Masters in Library and Information Science.
• Manages student event coordination. Acts as liaison with the Graduate School's policies and procedures. Manages all aspects of student correspondence for MLIS, MSCIIS, and MSIS programs regarding academic standing, including, but not limited to, admission inquiries and degree certification support. Schedules and posts semesterly Canvas announcements for all programs. Assists students through the Admissions process and provides status updates as necessary. Processes course permits. Conducts the initial review of degree certifications before forwarding them to the Academic Services Administrator for final accuracy checks.
• Provides departmental committee support. Advises on impacts from an academic policy standpoint. Types and/or composes correspondence for Director, Associate Director, and self as needed. Serves as administrative support for the faculty.
• Provide permit overrides when necessary to students. Provide enrollment reports to the Academic Services Administrator and Program Coordinators to help facilitate future enrollment. Assist Faculty with textbook adoption coordination/textbook orders, and by sending Faculty grading reminders. Assist with updating USF Graduate Handbook and ensuring it reflects current USF policy and procedures.
• Assists with compiling reports for accreditation and external entities for publication.
• Performs other duties as assigned.