Community Health Blood Pressure Navigator (Personal Services)

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Time Type:

Full time

Department:

Quality

All Locations:

East Boston

Description:

Educating our patients on hypertension, how and when to take their blood pressure, and help to connect these new devices to patients' records in our Electronic Medical System (EMR), Epic. Students will also educate patients on MyChart, Epic's portal that enables patients the ability to connect and communicate with their care team; view clinical information such as lab results; schedule appointments; request medication refills, and more

Duties & Responsibilities:

• The navigator will be responsible for educating patient/patient's family on self-monitoring blood pressure (SMBP) devices and how to take their pressure. Documentation of these encounters will be in the patient's medical record.
• The navigator may need to communicate with care team members (MA, Nurses, PCP) to facilitate client care
• The navigator will monitor referral reports and outreach to patients not scheduled for visits and/or missed appointments.
• The navigator will assist PHM in device inventory and tracking of devices handed out.
• The navigator will assist PHM in reviewing and analyzing data on patients with SMBP for BP monitoring, f/u appointments, patient demographics.

Other Duties & Responsibilities:

• Reads, understands, and complies with all Standards of Conduct,

  TJC policies, CMS Pace Program Regulations and Standards, applicable State regulations and guidelines, ESP policies and procedures and all laws related to position responsibilities and employment at EBNHC;
• Upholds procedures and systems to safeguard the confidentiality of   all patient and employee information. 
• Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material     handling, office/ergonomic safety and other employee safety measures.

Knowledge, Skills, and Abilities Required:

Education: High School education or undergraduate degree strongly preferred

Experience: Strong understanding of cultural competency with population EBNHC serves, computer literacy

Skills/Abilities: Spanish preferred