Housing Coordinator (Project Management)

Are you driven by the power of purpose? Do you strive to empower women, eliminate racism and promote peace, justice, and dignity for all? If so, YWCA of Metro St. Louis is the place for you!

YWCA of Metro St. Louis provides our employees with opportunities to make a positive impact in the community while gaining the skills and confidence to have a fulfilling and successful career.


Purpose:

The Housing Coordinator initiates and sustains relationships with private market landlords to secure safe, affordable, and stable housing opportunities for individuals and families served by the YWCA Housing Program. This role focuses on supporting survivors of domestic violence, sexual violence, trafficking, and stalking to secure suitable housing options and advocating on their behalf. The Housing Coordinator is a member of the Housing team and collaborates closely with the team to ensure appropriate placements, maintains strong community partnerships to enhance housing access, and ensures program compliance with all applicable reporting and funding requirements.

Salary Range: $50,000 - $54,000

Job Duties:

Landlord Engagement & Housing Placement

Engage private market landlords to develop and sustain successful partnerships that increase access to safe, affordable housing.
Conduct outreach and marketing to identify units for program participants who are victims and survivors of domestic violence, sexual violence, trafficking, and stalking.
Advocate for landlords to see past participants' barriers (such as eviction history or poor credit) and offer them an opportunity to rebuild, regain stability, and create a path to long-term housing success.
Serve as a consistent point of contact and advocate for both landlords and clients, ensuring clear and respectful communication.
Act as a liaison between the landlord, client, interdisciplinary team (including Case Managers and other service providers), resolving concerns related to maintenance, unit quality, and safety.
Coordinate all move-in and move-out logistics in a trauma-informed and strength-based manner, prioritizing dignity, confidentiality, and housing stability.

Data, Documentation & Compliance

Maintain accurate and timely documentation in accordance with agency policy, funder requirements, and program compliance standards.
Complete all required forms, ledgers, data entry, and reports necessary to monitor housing placements and participant progress.
Uphold confidentiality and ensure that all client files reflect a strength-based assessment and service approach.
Assist in monitoring and evaluating housing quality and safety standards per grant and Department of Housing and Urban Development (HUD) requirements.

Case management Support

Provide support to Case Mangers to ensure seamless service delivery and client care.
Assist with coordinating services and addressing client needs during periods of high demand or staff absence.
Provide direct client support to help maintain program consistency and ensure timely and thorough support to participants.

Training, Supervision & Best Practices

Participate in required organizational and program specific meetings, supervision, interdisciplinary team meetings, and all required professional development trainings.
Remain current on best practices related to trauma-informed care, domestic, sexual violence, human trafficking, advocacy, housing navigation, and equitable service delivery.
Apply new knowledge and practices to enhance safety, promote housing stability, and ensure responsive service provision for survivors.

Community Collaboration

Represent the YWCA Housing Program at community meetings, and Continuum of Care (CoC) committees.
Build strong working relationships with internal and external partners to promote safety-focused, survivor-centered, and coordinated housing efforts.

Other Duties

Perform other duties as assigned by the supervisor to support the mission and operational goals of the YWCA Housing Program
Demonstrate flexibility and willingness to adapt to the evolving needs of survivors and the interdisciplinary service team.

Formal Education/Experience:

Degree in a related field with a minimum of 3 years in a role with related responsibilities or the equivalent education and/or experience
Demonstrated understanding of the impacts of high-risk due to population experiencing homelessness or at-risk of homeless domestic violence, substance use, mental health and chronic health
Experience in conflict management/crisis prevention/negotiation training and/or demonstrated skills
Experience working with survivors of domestic violence and/or sexual assault including dating violence, stalking, human trafficking, or other dangerous or life-threatening conditions that relate to violence against the individual or a family member, including a child
Demonstrated understanding of best practices in property management
Demonstrated capacity to engage diverse populations in community-based initiatives and knowledge of local community resources
Demonstrated awareness and belief in the value of Housing First and Harm Reduction practices
Experience in community networking, case coordination for multi-disciplinary teams, providing a safe environment for women and demonstrated organizational skills required
Additional consideration will be given to candidates who are bilingual or possess related advance certifications or licensure
Completion of domestic and sexual assault violence training including safety planning, lethality and suicidal assessments
Proficiency in Microsoft Office (Word, Excel, Outlook) and the following databases: Homeless Management information Systems (HMIS) and Efforts to Outcomes (ETO)
Candidate is required to complete a background check, First Aid Certification, and valid driver's license

Required Knowledge, Skills, and Abilities:

Ability to provide culturally competent service and work with diverse staff and clientele in an empathetic and non-judgmental manner
Must demonstrate maturity, emotional stability and sound judgment to provide effective services to diverse populations
Excellent interpersonal skills and ability to function as a productive, contributing member of a team, and work in a spirit of deep collaboration and partnership with colleagues as well as outside partners
Advanced competencies in the following: communication and writing skills, relationship building, creativity, responsibility and decision marking
Ability to integrate feedback and utilize supervision

YWCA of Metro St. Louis is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.