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Cigna

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VP of Client Management; O500 (Hybrid; MD/DC/VA) (Finance)



The Existing Business Sales Manager is a member of the Market's Senior Executive team and reports directly to the Market Growth Leader.

Responsible for attaining persistency, net growth and earnings objectives for a plan or specified geographic area. Develop and implements client retention strategies to achieve sales and earnings growth. Direct management of all client managers within the specified geographic area.

Responsibilities
Full accountability for account management organizational performance

  • Heavy emphasis on developing and executing tactical plans to achieve persistency, growth and earnings goals.
  • Effectively manage the day-to-day Account management teams
  • Monitor critical metrics/dashboards to identify operational strengths, weaknesses and opportunities for improvement.
  • Reinforce our reputation in the Healthcare industry
  • Demonstrate value-added solutions using a professional consultative selling approach including additional product placement.
  • Maintain a highly credible professional profile within the industry
  • Keep management and marketing appraised of competitive activity

Drives Local Market Value Propositions

  • Drive effective strong articulation and execution of Cigna's value proposition through our clinical engagement programs.
  • Manage expenses and monitor budget. Conduct financial planning for clients and delegate goals and objectives to client management team.
  • Maintain up-to-date knowledge on industry trends with particular focus on PPACA, Private Exchanges as well as health and wellness initiatives.
  • Co-ordinate with other Cigna functions and segments to ensure clients are supported effectively.
  • Partner effectively with Underwriting leadership to execute well on financial/risk recommendations to retain clients, expand product sets within clients and achieve market earnings objectives.
  • Drive successful execution of client specific renewal and bid prevention strategies
  • Actively drive and manage effective producer relationships.

People Management & Leadership

  • Manage, coach and provide feedback on team effectiveness including book of business assignments.
  • Upgrade talent when and where necessary. Make tough decisions regarding poor performers.
  • Support and deliver all training initiatives
  • Create and maintain an active pipeline of talent and succession plan. Meet regularly with potential candidates

Qualifications

  • Bachelor's Degree preferred with a minimum of 3 years management experience
  • 5+ years of Industry related experience, Sales experience preferred
  • Experienced leader
  • Analytical and Synthesizing Skills
  • Initiates and Champions Innovation and Improvement
  • Collaborative Teamwork
  • Develops Talented People
  • Values and Manages Diversity
  • Results Orientation

Confidential, unpublished property of The Cigna Group. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2025 The Cigna Group

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

This role is also anticipated to be eligible to participate in an incentive compensation plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Apply

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