Ascend Learning, Inc.
Dynamics 365 Configuration Specialist (Information Technology)
Ascend Learning is a national leader in data driven, online educational solutions for learners, educators and employers in high-growth, licensure-driven professions spanning healthcare, fitness and wellness, skilled trades, insurance and financial services. We are passionate about accelerating learning while impacting job readiness, employment success and employee retention with the belief that our work changes lives.
Our culture is intentionally results-driven and selfless with a relentless focus on our customers. We believe in trust, transparency, freedom and responsibility with a commitment to meritocracy, inclusion and diversity of thought. Continual investment in our over 1400 employees is also a core principle realized through ongoing professional development and providing opportunities to grow, develop and lead. Ascend Learning is headquartered in Burlington, MA with additional office locations and remote workers in cities across the U.S. and in the U.K.
Job Overview
The Configuration Specialist will closely interact with business users to collaborate with our internal customers to learn about their challenges and impediments in their day-to-day workflow. You will be accountable for collaborating actively with stakeholders and business users to deliver Dynamics 365 capabilities through configuration, approved Microsoft and 3rd party apps, and managing Tier 1 and Tier 2 support queues.
This position is 50/50 split between demonstrating technical and functional leadership of Dynamics 365 (D365) and peripheral platforms such as Power Platform and other SaaS Integrations. This role will require significant interactions with our customers and stakeholders and requires excellent communication skills.
This is a remote role.
Responsibilities & Duties
Required Skills
Skills & Abilities
Education and Experience
Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.
Technology