Valet Parker (Finance)

Job Description Summary

Valet Parkers responsible for ensuring guest service by parking and retrieving vehicles for customers safely and promptly, assisting them with movement of luggage/goods.

Job Description

Job Description

Principle duties and responsibilities (Essential Functions) include:

• Welcome and acknowledge all arriving guests in a courteous and professional manner.
• Safely drive, park, retrieve and move a variety of motor vehicles.
• Secure, tag and store luggage at guest's request.
• Direct guests to appropriate hotel staff for assistance with questions and special requests regarding food, laundry, concierge services, or housekeeping.
• Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests.
• Promote hotel facilities, outlets, and services to guests and provide information to guests regarding local attractions and activities.
• Treat requests with professionalism, tact, and a courteous manner.
• Adhere to uniform and grooming standards.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Display daily professional, courteous, attentive, helpful, and positive attitude towards all guests, fellow employees, and managers.
• Ability to work cohesively with co-workers as part of a team to reach common goals.
• Perform other job duties as requested by supervisors/managers as other job duties may be assigned as needed.
• Understanding Sonesta's company and safety policies and maintain compliance with OSHA and the health department requirements

Qualifications:

• High School diploma or equivalent.
• Valid US Driver License and driving history that shows history of safe conduct.
• Must speak fluent English. Other languages preferred.
• Frequently standing up for extended periods.
• Carrying or lifting items weighing up to 100 pounds
• Handling objects, products and computer equipment
• Communication skills are utilized a significant amount of time when interacting with guests and employees.
• Reading and writing abilities are utilized often.
• Basic math and simple accounting skills are used frequently.
• Problem solving, reasoning, motivating and training abilities are often used.

Work Environment:

• Must be able work in a fast-paced environment.
• Most of the work takes place indoors.
• Must be able to tolerate extreme temperatures - i.e., freezers, loading dock.

Physical Demands:

• Ability to r each overhead and below the knees, including bending, twisting, pulling, pushing, and stooping. Climb ladders of various heights
• Ability to stand entire shift.
• Must be able to lift, pull, push, and carry up to 75lbs at a time occasionally.

Expected Hours of Work:

• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
• Must be flexible to work various days and various shifts of the week to include weekends, holidays, days, nights and overnight.
• Regular attendance in conformance with the standards which have been established by the hotel from time to time is essential to the successful performance of this position.

Travel:

• No travel required.

Additional Job Information/Anticipated

Pay Range

$14.51-$19.56 - Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific/overall experience.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.