Program Coordinator (E4079) (Project Management)

Job Summary 
The Program Coordinator, IPR & Business Intelligence plays a critical role in the successful relationships among IEEE SA and Volunteer community and other IEEE operational units and with the external volunteer community as needed.  The overall purpose of this position is to support relationships within consensus building groups/ecosystems and with external stakeholders with respect to IPR activities, as well as internal customers for business intelligence.  The incumbent in this position serves as a front-line resource to identify/alert IEEE to potential IPR issues and identifies opportunities to expedite the process through possible changes in policy, tools and training. The Program Coordinator must have or be able to develop knowledge of copyright and trademarks, and facilitate the knowledge to staff and the volunteer community. The individual will coordinate with Legal & Compliance (L&C) on intellectual property rights (IPR) requests and will coordinate with the Associate Director, Market Business Intelligence Reporting and Operations, for market intelligence reports and dashboards. The incumbent engages with consensus developing groups; provides training with respect to IPR as it pertains to the standards development process; participates in the governance ad-hoc committees; supports the implementation of copyright policy changes to committees; and identifies opportunities to expedite the process through possible changes in policy, tools and training.

The role will report directly to the Director, IPR & Risk Mgmt.  This position works under minimal level of supervision.


Key Responsibilities

• Provide direct support to the Director, IPR & Risk Management.
• Provide front-line responses to identify/alert IEEE to potential IPR issues.
• The incumbent will coordinate responses to IPR inquiries among volunteers, customers, external counsel, and internal staff.
• Review Project Authorization Requests to address need for copyright permission.
• Process IPR agreements and regulatory review/draft sharing requests, including verifying organization tax status, confirming compliance with the IEEE SA copyright policy, and setting up draft access.
• Provides accurate, timely, proactive and professional direction to pre-standardization and standards developing committees in IPR matters, and act as a critical resource to identify/alert IEEE to potential liability for copyright and trademark use.
• Maintain IPR web pages, FAQs, and associated training presentations.
• Support development, tracking, and maintenance of intelligence reports.
• Coordinate and validate information provided in business intelligence dashboards.
• Conduct data source validation analyses.
• Act as interface for basic data reports.
• Participates in special project teams on an as-needed basis to address potential changes, issues or new policy and procedures.
• Provides input to the training material for staff and volunteers
• Provides front line diagnosis, remedy, and/or referral for constituent tool and service challenges
• Other associated tasks and duties may be assigned

• Education
   

• Bachelor's degree or equivalent experience in Business Administration, Intellectual Property Rights, or relevant field Req

• Work Experience
   
• 2-3 years Related industry experience, with a focus in IPR or business administration Req
• Skills and Requirements 
   
• Must have strong project management skills and the ability to work well under deadlines
• Must have excellent time management skills and the ability to handle multiple projects simultaneously
• Must have organizational and professional interpersonal/communication skills
• Situational awareness and ability to escalate conflict/conflict resolution in the areas of oversight
• Should have experience in ensuring adherence to processes and policies, as well as best practices
• Experience working with a diverse, global community is preferred
• Advanced written and oral communications skills are preferred
• Should possess situational awareness and ability to escalate conflict/conflict resolution in the areas of oversight
• Knowledge of engineering and technical industries preferred
• Be familiar with the value and use of standards in global marketplaces
• Be familiar with the standards development process, the standards environment, and potential legal liabilities from an intellectual property perspective
• Develop the ability to IPR developments and understand impact from judicial or legislative events
• Knowledge and use of Microsoft Office Suite
• Knowledge and use of databases and online/web-based interfaces
• Other Requirements:
  As defined in IEEE Policies, individuals currently serving on an IEEE board or committee are not eligible to apply. 
  
  PLEASE NOTE: This position is not budgeted for employer-sponsored immigration support, this includes all persons in F (both CPT and OPT), J, H, L, or O status.
  
  For information on work demands and conditions required for this position, please consult the reference document, ADA Requirements. This position is classified under Category I - Office Positions. 
  
  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 
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  Disclaimer: This job description is proprietary to IEEE. It outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.