Program Assistant, SURGE (Substance Use Response, Guidance and Education) Program (Healthcare)
Equal Opportunity Employer
The mission of the Health Federation of Philadelphia is to promote health equity for marginalized communities by advancing access to high-quality, integrated, and comprehensive health and human services. Health equity is at the heart of all our work. We believe in and are firmly committed to equal employment opportunity for employees and applicants. We do not discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, disability, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status. This commitment applies to all aspects of the Health Federation of Philadelphia's employment practices, including recruiting, hiring, training, and promotion.
JOB SUMMARY
This position requires high level attention to detail, excellent organizational, communication and administrative skills. In collaboration with the SURGE Program Manager, the SURGE Program Assistant will support continuing education activities in coordination with the Philadelphia Department of Public Health's Division of Substance Use Prevention and Harm Reduction (PDPH SUPHR) initiatives to increase access to Medication for Opioid Use Disorder (MOUD) in primary care settings.
JOB SPECIFICATIONS
Responsibilities/Duties
- Assist in recruitment, scheduling and tracking of training participants
- Document, distribute, and organize meeting minutes
- Maintain records of program activities and evaluation feedback
- Track honoraria payments to presenters
- Develop and maintain relationships with training partners (including PDPH SUPHR, presenters and clinical observation sites)
- Obtain required documentation/paperwork for continuing education for training
- Collaborate with continuing education team on applications and post-training documentation for continuing education credits
- Summarize and report on training evaluation results
- Provide onsite or online assistance at training events
- Attend regular supervision and project meetings
Education/Qualifications:
- High School diploma or equivalent and four or more semesters of course work in Public Health, Health Administration, Public Administration, or similar field from an accredited college or university preferred
- Relevant years of experience may be substituted for college experience
- Five or more years of work experience in administration and/or customer service in areas of health care, behavioral health, or related field
- Commitment to harm reduction principles in the treatment of substance use disorder
Skills/Experience:
- Strong written and verbal communications skills
- Skilled in Microsoft Office suite, Excel, Google Suite (Gmail, Google Calendar, Google Drive, Google docs, sheets, etc.), familiar with Eventbrite and have the ability to learn and create tracking systems
- Able to handle multiple tasks and support project timelines with a high degree of organizational skill
- Able to work effectively and professionally in a fast-paced environment
- Ability to work as part of a team, to prioritize and handle multiple tasks, and work independently.
- Ability to establish and maintain effective relationships with training participants and project partners
- Sensitivity to and experience working with ethnically, culturally, sexuality and gender diverse individuals, communities, agencies and organizations.
Work Environment: Standard office setting with some local travel to off-site meetings/training.
Position Type and Work Schedule: Non-exempt, full time position. Typical hours are Monday through Friday 9:00 am to 5:00 pm, with occasional evening or weekend training events. Flexible schedule options available with supervisor approval. Hybrid work-from-home schedule available with required 60% in-person work (6 out of every 10 days per pay period worked in-office).
Travel: Able to travel to training and meetings within Philadelphia, on public transportation and/or in own vehicle.
Physical Demands: Able to sit and work at a computer keyboard for extended periods of time. Able to lift and move up to 15 pounds.
Salary and Benefits: $50,000 to 54,000 annually. Our employees are our most valuable resource, so we offer a competitive and comprehensive benefits package, which can include:
- Medical with vision benefits
- Dental insurance
- Flexible spending accounts
- Life, AD&D and long-term care insurance
- Short- and long-term disability insurance
- 403(b) Retirement Plan, with a company contribution
- Paid time off including vacation, sick, personal and holiday
- Employee Assistance Program
Eligibility and participation is handled consistent with the plan documents and HFP policy.
DISCLAIMER
The Health Federation reserves the right to modify, interpret, or apply this job description in any way the Company desires. The above statements are intended to describe the general nature and level of work being performed by an employee assigned to this position. This job description in no way implies that these are the only duties, including essential duties, responsibilities and/or skills to be performed by the employee occupying this position. This job description is not an employment contract, implied, or otherwise. The employment relationship remains “at will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.
