Director, Program Manager - Oracle HR Cloud Support (Finance)
SALARY: $145,000
PRIMARY PURPOSE:
The Director, Program Manager for Oracle SAAS Support is responsible for leading the planning, coordination, and execution of initiatives that support the optimization and evolution of Oracle-based ERP systems. This role ensures alignment between operational needs and IT capabilities, driving improvements in service delivery, user experience, and system performance.
Working closely with leadership, IT teams, and cross-functional stakeholders, the Director will manage a portfolio of projects that enhance Oracle ERP functionality, compliance, and integration with enterprise systems. The role requires strong program management skills, a collaborative mindset, and the ability to translate strategic goals into actionable plans within an agile framework.
The Director oversees multiple project teams and vendors, ensuring timely delivery, risk mitigation, and continuous improvement. This position plays a key role in shaping the future of ERP technology at the institution, fostering innovation while maintaining operational excellence.
ORGANIZATIONAL SUMMARY:
Located in the vibrant and diverse Tampa Bay region of Florida's gulf coast, the University of South Florida (USF) is a Preeminent State Research University with campuses in Tampa, St. Petersburg and Sarasota-Manatee. Rated as one of the top places to live in the U.S., Tampa Bay offers a high quality of life, year-round sunshine, and easy access to top-rated entertainment. USF is one of the nation's largest public universities, serving more than 50,000 students with an annual budget of $1.8 billon. Over the past five years, USF has been the fastest-rising university in the nation, public or private, on the U.S. News and World Report's list of best universities, which it ranks as the 44th best public university in America.
USF is proud to be an innovating partner within the Tampa Bay region, listed by Forbes as the top emerging tech city in the country.
USF Information Technology (USF IT) provides technology services and support for the University of South Florida. The IT team, led by the Vice President and CIO, provides the following services: Administrative Services, Client Support, Communication Services, Teaching and Learning, Analytics and Reporting, Mobile and Web Services, Consulting Services, Cybersecurity Service and Research Technologies. For more information, please visit: Information Technology | University of South Florida (usf.edu)
ADDITIONAL INFO FOR APPLICANTS:
The selected candidate must have current work authorization in the United States. This position is not eligible for Visa Sponsorship.
USF offers GREAT BENEFITS to full time employees!!
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation Days
- Paid Sick Days
- 11 Paid Holidays
- Various Retirement Options , including 401K employer match
- Tuition Assistance (available for yourself, spouse, partner or dependent)
For more information about your total compensation package and other USF benefits, please visit: Work at USFMINIMUM EDUCATION & EXPERIENCE:
Bachelor's degree in Computer Science, MIS or other field involving software and analytical training from a regionally accredited institution, and seven years of IT related exempt level experience, OR a Bachelor's degree with no specific required field and eight years of IT related work experience, OR a combination of ten years of IT related work experience. Appropriate industry certification is required to demonstrate training. In all cases, at least seven years of IT related work experience must be at the exempt professional level and five years of experience must involve management and supervision of exempt professional IT staff.
KNOWLEDGE, SKILLS & ABILITIES:
Oracle HCM Cloud, PeopleSoft Finance, HR data analysis, HR compliance standards, Agile Framework, Jira, Program Planning, Risk Management, Stakeholder Reporting, Understanding of APIs and Middleware.
SOFT SKILLS:
Leadership, Presenting, Strategic Thinking, Problem Solving, Critical thinking, Attention to Detail, Communication, Influence, Time Management, Team Management, Adaptability.
INDUSTRY KNOWLEDGE:
Knowledge of core HR functions such as talent acquisition, onboarding, performance management, compensation, and benefits administration. As well as core finance functions such as accounts payable, accounts receivable, etc. Awareness of labor laws, data privacy regulations (e.g., GDPR, HIPAA), and compliance frameworks relevant to HR systems. Understanding of how Agile methodologies apply to ERP solutions, including SAFe or similar frameworks.
This position may be subject to a Level 1 or Level 2 criminal background check
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Contact the USF ADA Lead ( hr-ADA-Request@usf.edu ) to coordinate your accommodation request.Working at USF
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With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No. 1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
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About USF
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The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF's Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu .
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Compliance and Federal Notices
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This position may be subject to a Level 1 or Level 2 criminal background check.
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Applicants have rights under Federal Employment Laws :
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Family and Medical Leave Act (FMLA)
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Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.Job Responsibilities:
Align program portfolios with organizational goals and stakeholder needs.
Collaborate with senior stakeholders to define long-term goals and vision.
Identify opportunities for strategic alignment and portfolio optimization.
Advise leadership on program alignment and operational maturity.
Facilitate structured intake processes to enhance initiative pipelines.
Lead execution of ERP support programs using Agile principles.
Develop and implement scalable processes and best practices.
Monitor program performance and drive continuous improvement through metrics and feedback.
Serve as a strategic advisor to senior leaders on ERP priorities.
Manage escalations and resolve conflicting stakeholder priorities.
Align product vision with customer needs and business outcomes.
Represent Oracle ERP support in executive-level discussions, advocating for product strategy.
Act as a champion for Agile methodologies, driving adoption and adherence across the organization.
Collaborate with Resource Managers and senior leaders to assess performance and set goals.
Mentor and support Product Owners and Program Managers to build competency and independence in their roles.
Identify opportunities for professional development and skill-building within the portfolio.
