DeVry University
Student Accounts Receivable Representative (Administrative)
Our colleague experience is an area of obsessive focus. At DeVry University, we care about you. Because, only through you can we deliver our unique Care Formula to our learners and partners.
Opportunity
This remote, work from home, role is responsible for accurate and timely processing of non-title IV funding through various accounts receivable functions on student accounts, providing strong support to our internal and external partners to promote student success. Our colleagues embody the TEACH values and embrace synergies to create positive student outcomes and prompt account resolutions. This colleague is charged with being a role model for the organization's TEACH values and fosters a culture of CARE consistent with our mission, vision, and purpose.
Qualifications
- Bachelor's degree preferred.
- Knowledge of higher education and 3+ years of bursar, accounts receivable or related experience required.
- 1+ years of higher education consumer collections experience preferred.
- Strong understanding of payment processing and financial systems.
- Outstanding customer services skills with 1+ year experience required.
- Ability to work independently and collaboratively in a fast-paced remote environment.
- Self-motivated individual demonstrating high level of interpersonal, critical thinking, communication, time management, organizational, engagement, public speaking, and analytical skills.
- Must be a self-starter with the ability to prioritize effectively.
- Proficient in Microsoft Office: Excel, Outlook, and Word, various web-based applications, and database software.
- Ability to represent Student Account Administrative team and functions in department wide meetings.
- Proven ability to meet service level agreements (SLAs) and ensure projects are completed timely.